BBB Gives Tips on Returns and Exchanges at Stores
By:
Posted: Dec 9, 2016 6:52 PM CDT
-
2:27
Getting unsolicited texts about the election? Here’s how campaigns...
-
3:01
Weekly Drought Monitor Reveals Southeast Wisconsin In The Best...
-
2:31
Skeptical MPS board member holds town hall on $252 million referendum
-
0:31
MATC hosts Top Chefs
-
1:57
Milwaukee Film Festival returns for 16th year
-
1:44
’The whole church is covered in water’: Greendale parish...
-
2:07
Biden admin highlights energy, housing tax credits during Madison...
-
2:22
Marquette channeling nervous energy at final practice before...
-
1:45
Milwaukee Common Council to vote on ordinance replacing food...
-
0:57
Brewers preview new dining options at 3rd Street Market Hall...
-
2:22
Parents upset after school district announces the end of a K-8...
-
2:39
VISIT Milwaukee preview: March 29-31
Wisconsin’s Better Business Bureau’s President Jim Temmer spoke to CBS 58 about exchanges and returns.
BBB says we aware and be prepared.
Temmer suggests keeping receipts and knowing return policies.
Also, check if it is an online purchase if you have to pay for the return shipping.
Look up businesses on BBB.org to see if the businesses are credited.
Temmer suggests keeping your cool when doing returns and to take notes.
Document who did you talk to and when did you talk to them,
BBB takes about 900 complaints in Wisconsin each month. About 80% of those are resolved.
Once BBB forwards complaint to business and they have 10 days to respond.
The BBB will go through arbitration if needed.
Sign up for the CBS 58 Newsletter