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Kohl's announces Amazon smart home experience coming to stores

MENOMONEE FALLS, Wis. (CBS 58) – Kohl’s announced Wednesday a new Amazon smart home experience will be available in ten select Kohl’s stores across the Los Angeles and Chicago areas starting in October.

The new Amazon smart home spaces are a first-of-its-kind experience where customers can purchase Amazon devices, accessories and smart home devices and services directly from Amazon, within select Kohl’s stores.

“We believe in the power of our store portfolio and know that our future as a best-in-class omnichannel retailer will be driven by how inventive, compelling and unique we can make our store experience,” said Michelle Gass, Kohl’s chief merchandising and customer officer. “Kohl’s and Amazon share a customer obsession and we’ve joined together to leverage each other’s strengths and deliver a great experience customers can only find at Kohl’s.”

“We are thrilled to offer a unique new way for customers to try out our lineup of Alexa-enabled Amazon devices, learn more about our smart home services from Amazon experts and then buy those items directly from Amazon—all within Kohl’s stores,” said Dave Zimmer, vice president, sales and marketing, Amazon Devices. “Teaming up with Kohl’s provides an incredible opportunity to pair world-class customer and shopping experiences.”

The Amazon Smart Home Experience at Kohl’s is an Amazon-dedicated space inside of 10 Kohl’s stores. The 1,000-square-foot zone will provide a hands-on, interactive and engaging array of smart home products with a variety of Amazon devices, including Amazon Echo, Echo Dot, Amazon Fire TV, Fire tablets and more. The experience will showcase how smart home products – many powered by Alexa – can modernize and simplify home management,entertainment, security and more.

The Amazon smart home experience at Kohl’s will allow customers to touch, feel and interact with Amazon devices before they buy. Amazon sales associates with deep knowledge of Amazon devices and smart home products will staff the space. Customers can schedule an Amazon expert to come to their home, evaluate their needs and install smart home products. Customers can also take advantage of Amazon Home Services, which offers access to vetted local services professionals, to help with everything around the house from cleaning to plumbing.

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