'Just waiting:' Issues with IRS stimulus check website

MILWAUKEE (CBS 58) -- Millions of Americans got stimulus checks deposited into their bank accounts, while others are feeling left out. They're also running into issues with the new IRS check tracker website.

Mother of four Damaris Williams of Racine said the pandemic relief payment would greatly help her family. “We don’t know how long this is gonna play out, so we just wanna make sure bills are covered,” she said.

Williams checked the status of her relief payment on the IRS portal, but ran into a number of problems. She didn’t recognize the bank account number listed.

“It said it would be deposited April 15 and it had four digits at the end that don’t belong to me.”

After logging in a few more times, Williams then got locked out. “You keep trying, it says you’ve exceeded the amount of times you can check this information, so come back in 24 hours,” she said.

People all over social media are also posting about other problems, such as the site being down due to the high number of people trying to track their money. For others, the site isn’t showing them much at all -- they’re getting a screen that reads, ‘Payment status not available.’

“I’m just waiting, I guess. I don’t know if they’re gonna update the tool,” Williams said.

Sometime this month, the IRS will mail letters to those getting stimulus checks to inform them when and how a payment was sent.