Natalie's Everyday Heroes: Family thanks New Berlin paramedics for saving 2 lives

NEW BERLIN, Wis. (CBS 58) -- First responders are out in our communities saving lives every day.

But usually they don't know how someone's story turns out after their work is done.

That's what makes this case so special. 

CBS 58 was there with New Berlin firefighters and paramedics when one family stopped by the station to say thank you. 

A simple hello and a plate of cookies.

"I am the world's worst baker," laughed Ricca Voboril, handing over the baked goods.

Small gestures that aren't an everyday occurrence at the New Berlin Fire Department.

"We don't do it for the accolades and the praise, the recognition," said Lt. Charlie Dillett.

But sometimes, it's nice to know how someone's story turns out. 

"I feel so happy to be alive," said Voboril. "Well. It's my first big outing, Natalie."

When a call came in last month, it wasn't clear Voboril was going to make it. 

"It was relatively early in the morning," said senior firefighter paramedic Shayne Chelminiak.

He was on the crew that responded to the Star of Bethlehem Lutheran Church. 

"And when this call came in, this was an echo level. Someone was not breathing. And when we get told that, things get a little enhanced," he explained.

Stephen Voboril was by his wife's side when she went into cardiac arrest. 

"She reached out her hand to the pastor and went down on the floor," he said. 

Fortunately, this team was there in a matter of minutes. 

"When somebody calls 911, they're not just going to get a fire truck or an ambulance at their house. We're going to bring a mobile emergency department to them," said Dillett.

They saved Ricca's life. 

"These are the things that need to be showcased and talked about and appreciated," she said.

And that would be more than enough, if that was where this story ends. 

But this isn't the first time New Berlin heroes have saved a Voboril.

"So, twice now in our lives, our New Berlin finest saved us and we're both here to tell the story," Ricca said.

Not too long ago, Stephen had a grand mal seizure and a heart attack.

"That's why I want these professionals to know we thank them for everything they've done," he said.

So, to be here, sharing a laugh and talking, means a lot.

"It is really special to have something like this happen," Dillett said.

"I would be falling down on the job if I didn't get better after all this. I mean this is team effort, seriously," Ricca said.

Ricca spent several weeks in the hospital and now has a defibrillator and a pacemaker. She says she's feeling great. 

If you'd like to nominate an Everyday Hero, send Natalie a message at [email protected].